VISA X FRASERS POWERED BY PASSENTRY

One pass. Every Visitor.

Meet Sarah, a Saturday regular whose whole visit runs on one pass.

Frasers Group wallet pass shown in Apple Wallet on iPhone
Frasers Group wallet pass shown in Google Wallet on Android

Same pass. Same customer record. Apple or Android, it doesn’t matter.

SCROLL TO FOLLOW HER VISIT

STEP 01Acquisition

Getting Sarah’s pass into her digital wallet.

A reason to add it. A moment to ask.

Poster

FRASERS PASS

Scan to add

Pass added to Wallet
SMS

FRASERS

Free parking on us today. Add your pass:

frasers.pass/link

Add to Wallet
Pass added to Wallet
Receipt

SPORTS DIRECT

Trainers £59.99

Socks 3pk £8.00

TOTAL £67.99

SCAN FOR YOUR PASS

Pass added to Wallet
Where Sarah first sees it

How Sarah finds her pass.

Name what she gets. Give the pass a job.

  • 01

    Email campaign

    What she gets.

  • 02

    Instagram stories

    Link after every offer.

  • 03

    Social profile link

    Pinned all year.

  • 04

    In app and website pop-up

    QR + add-to-wallet.

  • 05

    QR codes in-centre and in-store

    Parking, tills, desks.

  • 06

    Poster at the entrance

    Shown above.

  • 07

    NFC pass point

    One tap, no scan.

  • 08

    Receipt / till prompt

    Prompt at checkout.

Why she adds it

Four reasons the pass earns its place.

  • Never lost before she parks

    No card, no login.

  • It updates itself

    Nothing to reissue.

  • Member perks, visible

    Right on the pass.

  • One pass, every centre

    All 18 locations.

STEP 02Adds to wallet · live pass logic

It goes straight into her wallet, knows who she is, and grows with her.

No app, no account — enrolment status resolves live, with no reissue.

Frasers Group wallet pass in Apple Wallet

TIER 1 · FRASERS GROUP

The baseline pass everyone gets: identity, parking, Wi-Fi and today’s offers, earning a point for every £1 spent — and a front-of-pass prompt to join Frasers Plus.

TIER 2 · FRASERS PLUS

Once she joins Plus the same pass rebrands itself: richer rewards at 500 points = £5, member-since status, and the reason to move up is simply that her points are worth more.

TIER 3 · FRASERS EVERYWHERE

The Visa co-brand tier: the same wallet slot becomes a tap-to-pay card, so she earns beyond Frasers-owned stores wherever Visa is accepted.

PassEntry checks her status against the database in real time and serves the correct tier automatically — Group, Plus or Everywhere — with no manual pass reissue.

Currently showing: Frasers Group

Her plan

Saturday is the plan, and the pass is already with her.

A quiet beat between adding the pass and walking through the door.

FRI13
SAT14
SUN15

Sarah’s plan: Saturday, Frenchgate.

She sets off with the pass already in her wallet.

STEP 03Geofence

Crossing the threshold welcomes her.

The geofence fires the moment she arrives — the pass does the greeting, not an app.

GEOFENCE · FRENCHGATE
iPhone lock screen showing a Frasers pass notification reading Welcome back, Sarah

SENT WITH THE WELCOME

  • ParkingLevel 2 has space
  • Wi-FiFRASERS-GUEST
  • Today20% off Flannels with Frasers Plus
STEP 04Parking entry

She uses the same pass to get through the barrier.

No ticket, no app — she winds the window down and taps her phone.

CAR PARK · ENTRY BARRIER 3Online
NFC
Approved · barrier open

10:42 — Sarah turns into the car park.

AUTHORISATION
£3.50FREE

Parking · Frenchgate, Doncaster

Regular customer£3.50
Pass holderFree
Access
NFC tap · pass
Acceptance
Frasers acceptance
Scheme
Visa · contactless
Card
•••• 4417
Approved · settled to Frasers
STEP 05Live offers

Promotions land live in the wallet.

Timed, geo-aware and funded by the retailers who want her next hour.

Phone showing a successful Visa payment confirmationLock screen showing Frasers Group, Frasers Plus and Frasers Everywhere offer notifications
STEP 06Tap to pay and earn

Every stop is one tap: pay and earn.

TAP
  • Vending point

    Level 1 · coffee

    £2.40 · +2 pts

  • Food truck

    North square · lunch

    £8.50 · +9 pts

  • Pop-up store

    Nike sample sale

    £24.00 · +24 pts

  • SME retailer

    Doncaster Deli

    £6.20 · +6 pts

SPEND ON FRASERS ACCEPTANCE

£0.00

POINTS EARNED

0

  • Vending
  • Food trucks
  • Pop-ups
  • SME stores
  • Gift cards
STEP 07Reward

Her parking comes back as points.

POINTS BALANCE

0

Parking settled back
  • 13:02Parking · Frenchgate−£3.50
  • 13:44Vending · Level 1+2 pts
  • 15:20Doncaster Deli+6 pts
  • 17:05Parking credited back+4 pts
STEP 08Post-visit marketing

The visit triggers the next one.

Post-visit marketing brings her back — personalised whether she’s a regular visitor or a Frasers Plus member.

Post-visit notifications showing points earned and an invitation to return
Value proposition

One pass, every centre, every Frasers store. All 18 + 500 locations.

One customer recordIdentity across 18 centres and allFrasers Acceptance locationsFrasers revenueOwned acquiring marginVisa funnelWarm route into Frasers PlusEVERY VISITREPEATS THE LOOP
Outcomes

What Frasers and Visa own.

  • 18 centres

    one record

  • Every tap

    owned margin

  • One tap

    into the Visa proposition

Recap

Sarah’s visit, end to end.

  1. 01

    Adds pass to wallet

    One scan, no app.

  2. 02

    Goes shopping

    Saturday, Frenchgate.

  3. 03

    Welcomed on arrival

    Geofence fires.

  4. 04

    Parks with a tap

    Barrier opens. Free.

  5. 05

    Offers

    Live in the wallet.

  6. 06

    Taps & earns

    Every stop, one tap.

  7. 07

    Points

    Tally climbs.

    +1,250 pts
  8. 08

    Post-visit check-in

    The next visit starts.

Delivery Programme

Live in one centre in 12 weeks.

Kick off now, live mid-November — ahead of the Christmas trading period.

W1
W2
W3
W4
W5
W6
W7
W8
W9
W10
W11
W12
Discovery & scoping
Pass design & wallet build
Enrolment & wallet logic
Geofencing setup
Parking barrier integration
POS / vending integration
Offers engine & retailer onboarding
Testing & UAT
Soft launch
KICKOFFGO LIVE · MID NOV
  • Critical path (hardware-dependent)
  • Software / configuration
  • Milestone

One pass, retention built in.

VISA X FRASERS POWERED BY PASSENTRY

Proven with Value Retail at Bicester Village, and ready to pilot in one Frasers centre within three months.