VISA X FRASERS POWERED BY PASSENTRY

One pass. Every visit.

Meet Sarah, a Saturday regular whose whole visit runs on one pass.

Frasers Group wallet pass shown in Apple Wallet on iPhone
Frasers Group wallet pass shown in Google Wallet on Android

Same pass. Same customer record. Apple or Android, it doesn’t matter.

SCROLL TO FOLLOW HER VISIT

STEP 01Acquisition

Getting Sarah’s pass into her digital wallet.

A reason to add it. A moment to ask.

Poster

FRASERS PASS

Scan to add

Pass added to Wallet
SMS

FRASERS

Free parking on us today. Add your pass:

frasers.pass/link

Add to Wallet
Pass added to Wallet
Receipt

SPORTS DIRECT

Trainers £59.99

Socks 3pk £8.00

TOTAL £67.99

SCAN FOR YOUR PASS

Pass added to Wallet
Where Sarah first sees it

How Sarah finds her pass.

Name what she gets. Give the pass a job.

  • 01

    Email campaign

    What she gets.

  • 02

    Instagram stories

    Link after every offer.

  • 03

    Social profile link

    Pinned all year.

  • 04

    Website pop-up

    QR + add-to-wallet.

  • 05

    QR codes in-centre

    Parking, tills, desks.

  • 06

    Poster at the entrance

    Shown above.

  • 07

    NFC pass point

    One tap, no scan.

  • 08

    Receipt / till prompt

    Prompt at checkout.

Why she adds it

Four reasons the pass earns its place.

  • Never lost before she parks

    No card, no login.

  • It updates itself

    Nothing to reissue.

  • Member perks, visible

    Right on the pass.

  • One pass, every centre

    All 18 locations.

STEP 02Adds to wallet · live pass logic

It goes straight into her wallet, and it knows who she is.

No app, no account — enrolment status resolves live, with no reissue.

Frasers Group wallet pass before enrolment, showing the Join Frasers Plus action
STATE 1 · NOT ENROLLED
The front of the pass carries one action — “Join Frasers Plus” — which opens the enrolment flow in place.
STATE 2 · ENROLLED
As a Frasers Plus member, she gets the Plus pass straight away — the front-of-pass link goes directly to today’s offers, whether that opens in-app or on the web.

PassEntry checks enrolment status against the database in real time and serves the correct state automatically — no manual pass reissue.

Her plan

Saturday is the plan, and the pass is already with her.

A quiet beat between adding the pass and walking through the door.

FRI13
SAT14
SUN15

Sarah’s plan: Saturday, Frenchgate.

She sets off with the pass already in her wallet.

STEP 03Geofence

Crossing the threshold welcomes her.

The geofence fires the moment she arrives — the pass does the greeting, not an app.

GEOFENCE · FRENCHGATE
iPhone lock screen showing a Frasers pass notification reading Welcome back, Sarah

SENT WITH THE WELCOME

  • ParkingLevel 2 has space
  • Wi-FiFRASERS-GUEST
  • Today20% off Flannels
STEP 04Parking entry

She uses the same pass to get through the barrier.

No ticket, no app — she winds the window down and taps her phone.

CAR PARK · ENTRY BARRIER 3Online
NFC
Approved · barrier open

10:42 — Sarah turns into the car park.

AUTHORISATION
£3.50FREE

Parking · Frenchgate, Doncaster

Regular customer£3.50
Pass holderFree
Access
NFC tap · pass
Acceptance
Frasers acceptance
Scheme
Visa · contactless
Card
•••• 4417
Approved · settled to Frasers
STEP 05Live offers

Promotions land live in the wallet.

Timed, geo-aware and funded by the retailers who want her next hour.

iPhone lock screen showing three Frasers wallet notifications: Nike sample sale pop-up, double points in Sports Direct, and free coffee at Common Grounds
STEP 06Tap to pay and earn

Every stop is one tap: pay and earn.

TAP
  • Vending point

    Level 1 · coffee

    £2.40 · +24 pts

  • Food truck

    North square · lunch

    £8.50 · +85 pts

  • Pop-up store

    Nike sample sale

    £24.00 · +240 pts

  • SME retailer

    Doncaster Deli

    £6.20 · +62 pts

SPEND ON FRASERS ACCEPTANCE

£0.00

POINTS EARNED

0

  • Vending
  • Food trucks
  • Pop-ups
  • SME stores
  • Gift cards
STEP 07Reward

Her parking comes back as points.

POINTS BALANCE

0

Parking settled back
  • 13:02Parking · Frenchgate−£3.50
  • 13:44Vending · Level 1+24 pts
  • 15:20Doncaster Deli+62 pts
  • 17:05Parking credited back+350 pts
STEP 08Post-visit marketing

The visit triggers the next one.

Post-visit marketing brings her back — personalised whether she’s a regular visitor or a Frasers Plus member.

iPhone showing two follow-up notifications: 436 points earned with a Frasers Plus invitation, and a prompt to return next week for double points
Value proposition

One loop, repeating every visit.

One customer recordIdentity across 18 centresFrasers revenueOwned acquiring marginVisa funnelWarm route into Frasers PlusEVERY VISITREPEATS THE LOOP
Outcomes

What Frasers and Visa own.

  • 18 centres

    one record

  • Every tap

    owned margin

  • One tap

    into the Visa proposition

Recap

Sarah’s visit, end to end.

  1. 01

    Adds pass to wallet

    One scan, no app.

  2. 02

    Goes shopping

    Saturday, Frenchgate.

  3. 03

    Welcomed on arrival

    Geofence fires.

  4. 04

    Parks with a tap

    Barrier opens. Free.

  5. 05

    Offers

    Live in the wallet.

  6. 06

    Taps & earns

    Every stop, one tap.

  7. 07

    Points

    Tally climbs.

    +1,250 pts
  8. 08

    Post-visit check-in

    The next visit starts.

One pass, retention built in.

VISA X FRASERS POWERED BY PASSENTRY

Proven with Value Retail at Bicester Village, and ready to pilot in one Frasers centre within three months.